Returns & Exchanges

We want you to be fully satisfied with your parkrun gear, which is why we offer a 30-day window for returns on all unworn and unwashed items. Simply ensure your items are in their original packaging with tags attached to receive a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging, ensuring all labels are intact, and include your printed return authorization slip inside the parcel.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized sporting goods collection point or local post office.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing